Frequently Asked Questions
Do you have a minimum for floral design?
Yes. Our minimum for floral design is $2000.00.
Can you do my personal flowers and someone else do the other arrangements?
If choosing us to do your florals, we ask that we do all of your floral needed for your wedding day.
How does delivery and set up work?
We are a full service wedding floristry—we design, deliver and set up each arrangement. Delivery is included in the floral package. We do not return to retrieve any florals, vases, compotes, etc. They must all be brought back to our warehouse no later than two (2) days after the event.
Floral Design
RentalsDo you deliver?
Yes! There is a delivery and pickup fee added to all delivery orders based on mileage from our Murray warehouse. Specific times requested and deliveries needed before or after our regular delivery business hours (9a-5p) are subject to an additional fee. This fee ensures that we will deliver the clients rental equipment within a 10-minute window of the requested delivery and/or pick up time. Delivery orders requiring more than one delivery truck will be subject to an additional mileage fee per truck. Weekend deliveries are subject to additional fees.
When should I reserve my rentals?
All of our rentals are booked on a first come, first serve basis. If you received an estimate and have not paid our non-refundable retainer and signed our Rental Contract, your items are NOT reserved with us. We recommend reserving everything as soon as you have your event date and event location are set to ensure you get the items you’re needing.
My event is on the weekend, but you are closed on weekends...
Though our office is closed on weekends, we can still deliver to your specified location on Saturdays and Sundays. We also offer customer pickup of items at both locations. You can pick up at our Murray and Paducah location on Fridays between 10a-4p and return the items to us on the following Monday between 9a-4p.
Is the cost of set up and tear down included in your products?
Set up and tear down is included in the cost of our tents and inflatables. Set up and tear down is not included in the cost of our other rental items. Set up and tear down can be added for an additional fee.
Do you require a deposit?
Yes, a 50% non-refundable deposit is required to reserve items for your date.
What if the weather is calling for rain?
We keep a close eye on the weather! We will contact you before your event to discuss options if the weather is concerning. You may reschedule to another available date at no extra cost for up to 12 months. Once our delivery truck is loaded with your order, we do not issue credit or rescheduling options.